Delivering World-Class Customer and Technical Support — Worldwide

Today's leading manufacturers trust CNET Channel solutions to maximize the sales effectiveness of their channel partners. However, CNET Channel solutions offer more than detailed product content and best-in-class applications. CNET Channel works with manufacturers to ensure long-term success - from initial implementation, through training and deployment of a working e-commerce, sales or channel marketing environment.

Each PartnerAccess™ customer is assigned to a dedicated CNET Channel account manager to guarantee our worldwide customers have ready access to a world-class support network. Our account managers assist clients by transforming your organization to the new business process, resolving solution-related issues and providing training. Their goal is to transfer crucial knowledge so that customers can run rapidly to achieve technical and operational self-sufficiency.

The "out-of-the-box" functionality of PartnerAccess, combined with the proven expertise of our account managers, quickly delivers solutions that precisely match each of our customer's needs. And, when manufacturers require deep customization, CNET Channel's professional services organization delivers unmatched expertise and content optimization services.

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