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Why ChannelOnline?

With its combination of tight process integration and constantly-updated information, there is no other sales cycle automation solution like ChannelOnline. Our secure, hosted solution is designed to give small to mid-sized resellers all of the operational advantages of their larger competitors, enabling them to maximize margins, grow revenues, and increase customer satisfaction.


  • Increase sales productivity and revenues
    • Improve close rates by providing all the product, pricing and inventory information your salespeople need in real-time at each stage of the sales process
    • Increase the number of deals each salesperson can pursue by eliminating routine tasks and information searches
    • Enable customer self-service through personalized e-commerce storefronts - saving your sales reps valuable time so they can refocus on higher margin opportunities
  • Maximize the profitability of each transaction
    • Provide salespeople with clear pricing parameters and unique price/discount profiles for each customer
    • Enable sales to easily select the highest-margin product and supplier to fulfill each order
    • Easily identify and suggest complementary products during the sale
  • Improve customer service and loyalty
    • Provide personalized, public or private storefronts for each customer
    • Refer directly to customer profiles and detailed purchase histories for more efficient and personalized service
    • Enable sales to immediately provide accurate product details, pricing and availability information
    • Suggest alternative accessories or complementary products
  • Maintain alignment of all customer-facing business processes
    • Connect and automate the complete sales cycle within a single system: from order capture, to pricing, sourcing, procurement, confirmation and fulfillment
    • Hosted solution guarantees up-to-date detailed product information, pricing from major distributors, and remote on-demand access for salespeople.